Privacy Policy

Privacy Policy
Hardwarexpress.co.uk is a division of Commtech IT Solutions Ltd, which is the consolidated Data Controller as specified in the Data Protection Act (1998) and as such, data is shared across all our brands and with our data processing operations. Data is maintained under the provisions of the Data Protection Act (1998), our registration number is Z1934434. Our registration details can be found on the Information Commissioner's government website

The consumer has the option to withhold personal information, which is not needed for the transaction. All information relating to the transaction will be collected and stored by Hardwarexpress.co.uk. We will not collect sensitive personal information without the explicit consent of the consumer (for example, health or ethnic origin). We DO NOT share any information with third party companies. The contract’s content will be stored. You may store the general terms and conditions and readily look them up. For safety reasons your order’s data are not available via internet. We keep this data in confidence according to our privacy policy.

Hardwarexpress.co.uk will allow customers easy access to their own personal information and ensure it is accurate and up to date. Information is collected during the registration and purchasing processes and is used in order to facilitate swift delivery of goods ordered through the site. You will not receive any marketing material from Hardwarexpress.co.uk unless you specifically state that you wish to receive it, at the point of registration. If you decide that you wish to receive marketing material but later change your mind, you may unsubscribe from the newsletter by sending an e-mail to newsletter@Hardwarexpress.co.uk, entering UNSUBSCRIBE in the subject line.

For your protection, privacy and peace of mind all business transacted online with Hardwarexpress.co.uk is conducted in compliance with:

  • The Data Protection Act 2002
  • The Data Protection (Notifications) Regulations 2003
  • The Distance Selling Act 2000
  • The Ecommerce Directive 2002T

What are cookies and how do we use them?
Cookies are tiny text files stored on your computer when you visit certain web pages. At hardwarexpress.co.uk we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site

These pieces of information are used to improve services for you through, for example:

  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with our services so we can make them better

A list of the cookies we use

  • _utma, _utmb, _utmc, _utmz - These are used for Google Analytics - This information helps us to improve the website and your shopping experience
  • ASP.NET_SessionId cookie - This cookie allows our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it.